Terms of Service

1. Acceptance of Terms

By accessing or using the website at www.carenestthailand.com (the "Website") or submitting a contact form, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, please do not use our services.

2. Description of Services

CareNest Thailand provides nanny, caregiver, and maid services ("Services") to tourists and expats in Thailand. Services are offered based on your inquiries submitted via the Website. Details of available packages (e.g., 4-hour or 9-hour options) are provided upon request.

3. Eligibility

You must be at least 18 years old to use our Services. By using the Website, you represent that you meet this requirement and have the legal capacity to enter into these Terms.

4. User Responsibilities

You agree to:

• Provide accurate and complete information in the contact form.
• Use the Services only for lawful purposes.
• Not interfere with the Website’s operation or security.

We reserve the right to suspend or terminate your access if you violate these Terms.

5. Payment Terms

Services are subject to payment as agreed upon after your inquiry. Pricing includes two standard packages: 4-hour (3,000 THB) and 9-hour (4,500 THB), with options for custom durations or monthly deals. Payment details will be provided in a formal agreement following your request. All payments are subject to applicable taxes and fees.

6. Intellectual Property

The Website and its content (e.g., logos, text) are owned by CareNest Thailand and protected by intellectual property laws. You may not reproduce, distribute, or modify this content without our written consent.

7. Limitation of Liability

CareNest Thailand is not liable for any indirect, incidental, or consequential damages arising from the use of our Services, including but not limited to delays, errors, or service interruptions. Our liability is limited to the amount paid by you for the Services, if any.

8. Termination

We may terminate or suspend your access to the Website or Services at our discretion, with or without notice, if you breach these Terms. Upon termination, your right to use the Services ends immediately.

9. Governing Law

These Terms are governed by the laws of Thailand. Any disputes will be resolved in the courts of Bangkok, Thailand, subject to applicable international laws (e.g., GDPR for EU residents).

10. Changes to Terms

We may update these Terms to reflect changes in our services or legal requirements. The latest version will be posted here with an updated effective date. Continued use of the Website after changes constitutes acceptance.

11. Contact Us

For questions or concerns about these Terms, contact us at:

• Email: hello@carenestthailand.com
• Phone: +66 83 272 1399