FAQ Hub
Nanny & Babysitter FAQ for Families in Thailand
Find quick answers about nanny matching, service options, pricing guidance, and support process.
Hiring Process
How long does nanny matching take?
Most matches are completed within one to two weeks, depending on your schedule and caregiver requirements.
Do you provide trial sessions?
Yes. We can arrange trial sessions so families can assess fit before confirming long-term care.
Can we request bilingual caregivers?
Yes. We can prioritize candidates who can support Thai and English communication needs.
Pricing and Service Scope
What are your typical price ranges?
Typical guidance starts around THB 3,000 for a half day and THB 4,500 for a full day, with final rates depending on service scope and schedule.
What services can I request?
Families can request nanny service, babysitter service, newborn and infant care, special needs childcare, and housekeeping with childcare support.
Do you offer short-notice babysitting?
We support short-notice requests when caregiver availability allows. Early requests improve match options.
Safety and Policy
Are caregivers screened before placement?
Yes. Candidate screening includes profile checks and fit validation before recommendation.
What if we need to adjust schedules?
We help families update schedules and service scope through our support team based on availability.
How can we contact your team quickly?
You can reach us via contact form, phone, WhatsApp, Line, and email for service support and follow-up.
Still have questions?
Explore service details, read practical hiring guides, or contact our team for tailored recommendations.